Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

If you urgently need medical help or advice but it’s not a life-threatening situation Call NHS 111.

For some of our services you can refer yourself and you do not need an appointment with the doctor or nurse.

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Walk-In Centre:

Manchester Royal Infirmary
Oxford Road
Next to A&E Entrance
M13 9WL
Tel: 0161 276 1234
Hawthorn Medical Centre
Fallowfield Retail Park
Birchfields Rd
M14 6FS
Tel: 0161 220 6080
City Health Centre
Second Floor (Boots)
32 Market Street
City Centre
M1 1PL
Tel: 0161 839 6227

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, NHS Health Checks, health reviews (Asthma, COPD, Diabetes), contraception, smoking cesstion, wound management, cervical screening, ear syringing, travel vaccinations and lifestyle advice.

Contact a Nurse

Book an appointment on the phone0161 881 4293
Get help from an Optician with various conditions such as red eyes or eyelids, discharge from or watering of the eye, Irritation and inflammation of eyes or eyelids, dry eyes and Stye.

The Manchester Red Eye Service

  • Walk-in assessment and treatment for red, sore or itchy eyes through your local optometrist.
  • Free service available to all patients over the age of 12 years who are registered with a Manchester GP.
  • provides a patient experiencing recently occurring red eye conditions with appropriate treatment closer to home or work.
See a Dentist for toothache and urgent dental problems

Visit a Dentist

Get medical advice and treatment from a doctor.

Contact a doctor

Book a routine appointment on the phone0161 881 4293
Book an urgent same day appointment on the phone0161 881 4293

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Clinics

We hold weekly open travel clinics on Tuesdays between 16:00 and 20:00.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Get help with…

Allergies

Making sense of Allergies

What allergies are (and aren’t) and the evidence for causes and treatments.
Allergies are frustrating and sometimes frightening conditions and they seem to be on the rise in developed countries. View information with some of the scientific evidence that we know about allergies.

Sense about Science

Being a Carer

Are you a carer?

A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support.

Anyone could be a carer – a 15-year-old girl looking after a parent with an alcohol problem, a 40-year-old man caring for his partner who has terminal cancer, or an 80-year-old woman looking after her husband who has Alzheimer’s disease.

Carers Trust – What is a carer?

Let us know if you are a carer

Free Carer’s Assessment

If you provide unpaid care for a friend or relative, you are entitled to a free assessment of your own needs as a carer from the council. You will be entitled to an assessment regardless of the amount or type of care you provide, your financial means or your level of need for support. You don’t necessarily have to live with the person you are looking after or be caring full-time to have an assessment. You may be juggling work and care and this is having a big impact on your life.

Manchester City Council – Caring for someone

Trafford Carers Centre – Self Assessment

Manchester Advocacy Hub – Support for carers

Free Needs Assessment

Needs assessments are for adults (18 years of age or over) who may need help because of a disability, ill health or old age. Anyone who appears to have a need for care or support can have a needs assessment, regardless of the ‘level’ of those needs or the person’s financial resources. Even if you as the carer are providing all the care the person needs, they are still entitled to an assessment.

Manchester

0161 234 5001

Manchester City Council

Trafford

0161 912 5199

Trafford Council

Manchester Carers Centre

Provides free community services for carers in Manchester this includes: information & advice, emotional support & practical help, community drop-ins to meet other carers, breaks & social activities and access to grants and training.

0161 272 7270

Find out more

Manchester Carers Forum

Regardless of whether you care for someone for just one hour per week or 24 hours per day, every day, Manchester Carers Forum is here to help.

0161 819 2226

Find out more

Trafford Carers Centre

Trafford Carers Centre supports unpaid carers looking after someone who lives in the Trafford area, including help applying for a Carer’s Assessment by Trafford Council.

0161 848 2400

Trafford Carers Centre

Carers Trust Trafford

Carers Trust in Trafford offers regular breaks for carers in the Trafford area from a minimum of two hours per week. “We simply take over the role of the carer and care for your loved one whilst you take some time to be yourself and take a well earned break.”

0161 905 1986

Carers Trust Trafford

Young Carers

Lots of young people are carers without realising it – often for a family member such as a brother or sister, parent or an older relative. Sometimes it can be for a partner or friend who is ill, frail, has a disability, has a mental health concern or has a drug (or alcohol) addiction.

Manchester City Council

Young Adult Carers (16-25yrs)

Himmat Support Centre

A support center for carers of people with learning disabilities from a South Asian background.

0161 248 0425

Himmat Support Centre

Talbot House

Talbot House supports parents and carers of people who have learning disabilities in Manchester.

Talbot House

Trafford Mencap

Trafford Mencap is a charity that promotes equality for people with a learning disability – helping with new opportunities, new friends, and to feel valued and safe in the community.

0161 928 5678

Trafford Mencap

Being There

Being There is a small charity with support services in Manchester and Trafford providing emotional support and home-based practical help to people with cancer and other life-limiting illnesses, along with those closest to them, such as family, friends and carers.

0845 123 23 29

Being There

ACCG - African Caribbean Care Group

The ACCG delivers Day Care and Home Care services and aims to provide a service to the whole family, not just the person being cared for.

0161 226 6334

African Caribbean Care Group

Being Active

MCRactive - Get active in Manchester

The site is delivered through a collaboration and partnership between Manchester City Council and Eastlands Trust. Two like-minded and passionate organisations who share a vision, passion and commitment for this great city.

Find out more

Manchester Health Walks

The Manchester Health walks are free, open to all and are very accessible. We are keen to support people with long term health conditions, those looking to get and keep active and people affected by cancer on our walks.

Join us on Tuesday afternoons at Chorlton Water Park or on Thursday mornings for a short walk from the Northern Racket and Fitness Club in Didsbury.

Find out more

Park Lives

From buggy bootcamp, lunchtime workout, walk to run, family circuits, tai chi… FREE activities in our local parks with several regularly on at Alexandra Park, Whalley Range.

Find out more

Want to get more active?

Get help and advice from NHS Choices including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more.

Get help now

Manchester Girls Can

Manchester Girls Can is for all Manchester Women who fancy giving it a go, no matter how good they are or how they look! Fear of judgement is stopping many of us from taking part in exercise but as thousands of women across Manchester are proving, it really doesn’t have to.

Find out more

Search for an activity

Dancing, Gardening, Yoga and more

There are many local groups that involve physical activity and which welcome newcomers. Why not rekindle an old hobby or sport, or try something new? Singing is exercise too! Most places welcome beginners so put the fear aside! Doing something new can be life-changing. Here is just a sample of some local groups:

Solar Salsa – Cuban Salsa classes Tuesdays and Thursday evenings upstairs at The Royal Oak

Open Voice Community Choir – Open Voice is an friendly open choir of about 50 members who songs together from all over the world in a capella harmony. No experience necessary. Wednesdays 7.30-9pm at St Margaret’s Church, Whalley Range

Chorlton Ladies Singing Group – sing contemporary songs and meet new people. No need to book, simply turn up and give it a go! Mondays 7-8.30pm upstairs at The Lloyds, Chorlton.

Community Gardening  – we have a few local community gardens, Moss Side Community Allotment (Bowes Street, Moss Side), Riverbank Community Garden (Near Barlow Moor Road Tram stop) that meet regularly from spring to autumn on Tuesday evenings. “We are very informal and just meet up, do some weeding, planting and harvesting and share any harvest”, Chorlton Good Neighbours Community Garden (Wilbraham St Ninians Church, Chorlton), St Margaret’s Forever Community Garden (Brantingham Road, Whalley Range) “We meet every Saturday morning 11-1pm weather permitting and in the autumn we have orchard days”, Orchard49 (Seymore Grove Allotments).

Yoga Up – classes in Whalley Range and Chorlton at Little Box Gym and English Martyr’s Hall

Macmillan Connections South Manchester Walks

A range of walks for people affected by cancer and their friends and families. Walks are free and friendly.

Find out more

Meetup

Meetup is a social website collection of get-togethers and you can search for local Manchester Meetups in topics including sport and activity. It is organised around one simple idea: when we get together and do the things that matter to us, we’re at our best. Just getting together with others helps us to feel well.

Find out more

Children’s Health

Is my child too ill for school?

When your child is unwell, it can be hard deciding whether to keep them off school. These simple guidelines should help.

Schools should not need you to bring your child to see a doctor if they are absent from school because of illness and so please only bring your child to see the doctor if you have a concern.

Find out more

Fever in Children

A fever is a high temperature. As a general rule, a temperature of 38ºC (100.4ºF) or above is a fever.

Find out more

Taking your child’s temperature

Common childhood illnesses

All children experience common illnesses like coughs, colds and chickenpox and having a fever is often a normal part of this.

Treating your child’s illness yourself or with advice and medicines from your local pharmacy can often be the easiest and quickest way to help your child feel better. Be prepared by keeping at home what you need, for example paracetamol, a digital thermometer and plasters.

Antibiotics are not needed for every illness and using them unnecessarily means they are less likely to work when we need them and could expose your child to side effects.

Chicken Pox

Diarrhoea and vomiting

Hand Foot and Mouth Disease

Headlice

Slapped Cheek Syndrome

Childhood illness visual guide

Find out more about for your baby or child

Early Help

Every family has its ups and downs. Being a parent is hard work and there is nothing to be ashamed of in asking for help. Manchester’s Early Help service could help in a number of ways. Just talk to your GP, Health Visitor or other professional working with your family for a referral, or view the following information.

Could you do with extra support?

Early Help For Parents & Young People Services Directory

Child vaccinations (immunisations)

One of the most important things that a parent can do for their child is to make sure that they have all their routine childhood vaccinations. Please talk to your GP, Practice Nurse, or Health Visitor if you have any questions or worries about vaccinations.

Most of the routine childhood vaccinations are given at the practice by the Practice Nurse. Please bring your child’s Red Book when you come to an appointment. Children in Manchester are also routinely offered the BCG vaccination shortly after birth to protect against tuberculosis – you will be invited by the Health Visitor service for this.

See the NHS Vaccination Schedule

Manchester Choose Well information

Vaccine Knowledge Project

Health Visitors

Every family with a child under the age of four and a half has access to a Health Visitor and their team. The service is delivered through home visits, contact in the community and telephone calls as necessary.

The aim is to promote the health and wellbeing of you and your family. Healthy Child drop-in sessions for well babies and children are provided in various venues including Children’s Centres, Health Centres and community buildings.

Find out more

Drop-in clinics

CHAMP

Children’s Health and Monitoring Programme (CHAMP) is a Manchester initiative that helps parents and carers understand their children’s growth and to help them achieve and maintain a healthy lifestyle. You can view and record your child’s measurements, track your child’s progress and access information and support to keep your family healthy.

Find out more

Cholesterol

British Heart Foundation

View information on cholesterol, its causes and how you can reduce your cholesterol level.

British Heart Foundation

Cholesterol - Patient.info

View information on cholesterol, risk factors and treatments available to reduce the risk.

Cholesterol Information

Statins and Other Lipid-lowering Medicines

 

Diabetes

What is Diabetes?

Diabetes is a serious life-long health condition that occurs when the amount of sugar in the blood is too high because the body can’t use it properly. If left untreated, high blood sugar levels can cause serious health complications.

Diabetes UK: Diabetes the Basics

Patient.info Diabetes Hub

Diabetes UK

The leading UK charity for people affected by diabetes. View information on preventing, living with diabetes and how they can help.

Diabetes UK

Sugar Group at Kath Locke Centre

This Diabetes Support Group welcomes everyone and meets on Mondays between 1 and 3pm at the Kath Locke Centre, 123 Moss Lane East. Come along to learn more about diabetes and to meet and share things with others who have diabetes.

Kath Locke Centre Timetable

Diet and Weight

A Better Life

Providing services in your area to encourage adults and families to lose weight and lead healthier lives.

Find out more

Choose to Change

The Choose to Change programme is totally different to traditional weight loss programmes. It encourages lifelong changes to eating habits rather than short term diets. It helps people to overcome their barriers to weight loss, make sensible food choices and become more active. It has produced many successful results.

Find out more

Healthy Start

With Healthy Start, you get free vouchers every week to spend on milk, plain fresh and frozen fruit and vegetables, and infant formula milk. You can also get free vitamins.

Pregnant or have children under the age of four? You could qualify if you’re on benefits, or if you’re pregnant and under 18. Look online or ask your Health Visitor or midwife.

Find out more

One You Couch to 5K - Mobile App

The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.

Download on the Apple App Store

Download on the Android App Store

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Find out more

Dietdoctor

View health information, recipes and advice on how to lose weight.

Find out more

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight. Find out more

One You Easy Meals - Mobile App

The free Easy Meals app is a great way to eat foods that are healthier for you. You’ll find delicious, easy meal ideas to help get you going if you’re ever short of inspiration.

Download on the Apple App Store

Download on the Android App Store

Vitamins and Minerals

Vitamins and minerals are nutrients your body needs in small amounts to work properly and stay healthy. Most people should get all the nutrients they need by having a varied and balanced diet, although some people may need to take extra supplements.

NHS Choices information

Vitamin D

Vitamin D is important for keeping bones, teeth and muscles healthy. Current advice is that many people should consider taking a vitamin D supplement in the darker autumn and winter months although in most cases this is not available on prescription. Vitamin D is also particularly important for children under 5 years and pregnant women. There are some occasions when vitamin D supplements can be obtained on prescription or on the free Healthy Start scheme.

NHS Choices information

Get started on the nhs 12 Week Weight Loss Plan

The plan is designed to help you lose weight and keep it off.

Get started now

Am I a Healthy Weight

Calculation your BMI using:

NHS Choices Tools

Further information

For more information about the benefits of losing weight, top tips and more visit

NHS Choices – Weight Loss

Patient.info – Mediterranean Diet

One You – How healthy is your food?

One You – How much have you moved today?

Drugs and Alcohol

Zion Centre - Manchester Integrated Drug and Alcohol Service (MIDAS)

This local advice, support and treatment centre is in Hulme. It is the local centre for anyone who wants help with alcohol (however much you drink – from advice about healthy drinking to full treatment for alcohol dependence). It is the centre for help with any drug misuse (misuse of prescription drugs, illicit drug use, etc)

0161 226 5526

Find out more

JNR8 Youth & Community Centre, Whalley Range

One-to-one support and mentoring, cooking workshops for healthy eating and other youth projects for people aged 11–18 years. Support for whatever issues you may have, including relationships, homelessness, drugs and alcohol and behaviour. Our work has also included work in areas such as homework, confidence building, and dealing with anger issues.

Find out more

JNR8 Youth & Community Centre Facebook

Talk to Frank

Talk to Frank for friendly, confidential drugs facts and advice.

0300 123 6600

Talk online or find out more

More tools and apps

Drinkline

If you’re worried about your own or someone else’s drinking you can call this free helpline in complete confidence.

0300 123 1110

Further information

For more information about the benefits of drinking less, top tips and more visit  NHS Choices – Drinking and Alcohol

Alternatively, for more information on how drug misuse can be harmful to your health visit  NHS Choices – The Effects of Drugs

Getting Older

Age UK Manchester

Age UK Manchester offers information, advice and support to people aged 60 or over as well as projects and services across Manchester.

Find out more

Chorlton Good Neighbours

For older men, for older women! A group with services and activities that may be for you: coffee mornings linked to community nurse clinics, visits to you at home, trips, snooker, gardening…

Find out more

Community Falls Service

Falling or worried about falling? There are lots of things that can be done to reduce your risk of falling and improve your confidence. The Central Manchester Community Falls Service can assess you at home.

Find out more and request an assessment

Irritable Bowel Syndrome

Irritable Bowel Syndrome - Patient.info

Irritable bowel syndrome (IBS) is a common condition arising from how the gut works and so it is not really an abnormality or disease. Different things help for different people and some of these websites may have useful information.

Patient.info

The IBS Network

The IBS Network is the national charity supporting people living with Irritable Bowel Syndrome.

The IBS Network

FODMAP diet

Have you ever suffered with bloating or abdominal pain? Did you know certain carbs could be contributing to your discomfort? View this BBC article for more information on the FODMAP diet.

BBC Good Food

FODMAP Diet Chart – gidoctor.net

Joint and Muscle Pains

Arthritis Research UK

Arthritis Research UK invests in breakthrough treatments, the best information and vital support for everyone affected by arthritis.

Arthritis Research UK

Exercise Sheets - Dr Hasan Tahir

View exercise sheets including ankle, back, elbow, feet, hip and knee exercises.

Exercise Sheets – Dr Hasan Tahir

Mental Wellbeing

Manchester Mind

Manchester Mind is in independent local mental health charity which delivers services to young people and adults. Our vision is of a city that promotes good mental health and treats people with mental health problems positively, fairly and with respect.

Find out more

Mental Health in Manchester

You will find information and resources about mental health and mental health problems and advice about where to go for help if you’re worried about yourself or someone else.

0161 769 5732

Find out more

Self Help

Self Help provide a range of support, services and opportunities for people living with mental health problems such as anxiety, depression, phobias and panic attacks.

Find out more

Buzz Manchester

An NHS Health & Wellbeing Service whose aim is to help improve your health and wellbeing of people and communities in Manchester, to help individuals and families live fuller, healthier, happier and longer lives.

Find out more.

42nd Street

Are you 11-25? Are you stressed out and need someone to talk to in confidence?

42nd Street is a centre for young people’s mental health and wellbeing. They offer groups (including a women’s group and a depression & anxiety group) or one-to-one counselling and therapy.

If you think it’s time to talk, you can refer yourself or ask someone else to refer you to 42nd Street. This might be a teacher, youth worker, parent or carer or someone else you trust.

0161 228 7321

Find out more or refer yourself

JNR8 Youth & Community Centre, Whalley Range

One-to-one support and mentoring, cooking workshops for healthy eating and other youth projects for people aged 11–18 years. Support for whatever issues you may have, including relationships, homelessness, drugs and alcohol and behaviour. Our work has also included work in areas such as homework, confidence building, and dealing with anger issues.

Find out more

JNR8 Youth & Community Centre Facebook

Kooth

For all Manchester children and young people aged 11-18 years: this is a 24/7 online service to help support your emotional health and wellbeing.

Kooth is free, safe, confidential and non-stigmatised. Kooth offer online counselling, self-help tools, peer support boards, moderated peer discussion, referral into face-to-face services, and a co-produced online magazine.

Find out more

YoungMinds

Everybody knows how important it is to look after their physical health, but sometimes people forget to look after their mental health. Whether you want to know more about how you’re feeling, get information about a mental health condition or know what support is available to you, YoungMind guides can help.

YoungMinds also manage a website called HeadMeds – straight talk on mental health medication.

Young Minds Website

Young Minds Facebook

HeadMeds Website

YASP (Manchester Mind)

YASP can help if you are struggling with money, housing, confidence or even if you are feeling lonely or like you can’t cope. YASP is the part of Manchester Mind that is specifically for 15-25 year olds.

Find out more.

Samaritans

If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.116 123

Find out more

Counselling Service - CDI

A community organisation offering person centred counselling to address emotional and mental health needs of people in Manchester.

Find out more

Mind

Information and Support for all mental health issues. Mind Infoline

0300 123 3393

Find out more

Rethink

Help, information and support for all those affected by mental illness.

Find out more

Further information

For more information about mental health, ways to cope with it and more visit

NHS Choices – Mental Health

One You – Feeling Stressed?

Pregnancy and Maternity

Pregnancy Testing

Pregnancy testing kits can be bought at pharmacies and supermarkets or can be done for free at a Sexual Health Clinic. GP surgeries do not offer a pregnancy testing service.

Find out more

When you become pregnant

When you become pregnant you will have various choices ahead of you. The earlier you seek advice the more options you have. We recommend folic acid and vitamin D supplements for the healthy development of a baby and it is sensible to meet early with midwife to discuss healthy and safe nutrition and alcohol use.

Arrange a first contact meeting with a midwife.

Maternity services at St Mary’s Hospital

Maternity services at University Hospital South Manchester (Wythenshawe)

If you will be aged under 18 years when your baby is due you can refer yourself to a young person’s midwife.

Refer yourself to a young person’s midwife.

Planning your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy. Follow these steps

Further information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here:

NHS Choices – Your Pregnancy & Baby Guide

Sexual Health

The Proud Trust (LGBT+)

The Proud Trust is the home for LGBT+ Youth (Lesbian. Gay. Bisexual. Trans. Other identities).

Find out more

FRESH - Sexual Health & Contraception

FRESH is a city-wide sexual health and contraception services with dedicated clinics for under 25s.

Find out more

Sexual Health Clinic Times

Sexual Health Clinics

If you think you might have an infection, or just want a sexual health check-up, the doctors and nurses at Northern clinics in Manchester will be happy to help. These clinics are free and confidential.

Find out more

The Northern Sexual Health, Contraception & HIV Service

The new integrated service will offer routine, intermediate and specialist sexual and reproductive health provision including the testing and treatment of sexually transmitted infections, contraception and emergency contraception.

Find out more

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Find out more

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Get advice now

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice

0845 122 8690

Vaginal Discharge

Common causes for vaginal discharge include bacterial vaginosis (BV) and thrush (candida). These are not sexually transmitted infections although it is recommended to have a sexual health screen if they keep coming back. Advice on BV and thrush as well as tips on how to treat any symptoms you have can be found on the links below.

BV (NHS Choices)

BV (Patient.Info)

Vaginal thrush (NHS Choices)

Vaginal thrush (Patient.Info)

Further information

For more information about Sexual Health topics including a contraception guide visit

NHS Choices – Sexual Health

Stopping Smoking

Manchester Stop Smoking Service

Manchester Stop Smoking Service provides free NHS support to help you quit smoking. Support is available from trained professional advisor at a number of venues across the city including pharmacies, GP practices, community centres, local markets etc. The service is open to anyone who lives or works in Manchester.

Find out more

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download on the Apple App Store

Download on the Android App Store

Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance.

Sign up now

Get a Plan

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Get a plan now

Further information

For more information about the benefits of stopping smoking, top tips and more visit

NHS Choices – Stop Smoking

One You – Thinking of quitting?

Health Review and Assessment Clinic

Health Review and Assessment Clinic

Here we can help you monitor your condition

More than one condition?

Prescriptions and medicines centre

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?